As a Patient Success Advocate for our online diagnostic platform, you will play a vital role in delivering exceptional customer service and ensuring a positive patient experience. Working in a collaborative office environment, you will anticipate patient needs, apply our communication strategies, and provide direct support to help patients navigate our services.
The role operates on a hybrid schedule, between 8:00 a.m. to 5:00 p.m. EST, Monday through Friday. This position reports to the Director of Patient Services.
Equal Opportunity
Mentavi Health is an equal opportunity employer. We embrace and encourage differences in age, color, disability, ethnicity, gender identity or expression, national origin, physical and mental ability, race, religion, sexual orientation, veteran status, and other characteristics that make our employees unique. We encourage and welcome diverse candidates to apply for any position you are qualified to bring your unique perspective to our team.
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